Last Updated: August 22, 2026

Introduction

Newengland Lifes respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We collect information that you voluntarily provide when you:

• Place an order
• Contact customer service
• Subscribe to marketing communications

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details

We may also automatically collect certain information when you visit the website, such as IP address, browser type, device type, pages viewed, and time spent on the site.

How We Use Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Send order and shipping confirmations
• Respond to inquiries
• Improve website functionality and user experience
• Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area or the United Kingdom, our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We may process your information based on:

• Performance of a contract (e.g., to fulfill your order)
• Legitimate business interests
• Compliance with legal obligations
• Your consent

Sharing and Disclosure

We do not sell your personal information. We may share personal information with trusted third parties who assist in operating the website, processing payments, or delivering orders. These parties include:

• Payment processors
• Shipping carriers
• Email service providers

These service providers are authorized to use your personal information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with the website. You can control cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to processing based on legitimate interests.
• Withdrawal of Consent: If processing is based on consent, you can withdraw consent at any time.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act provides you with specific rights, including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise any of these rights, contact us at [email protected].

Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

Contact

If you have questions about this Privacy Policy, contact us at:

• Email: [email protected]
• Phone: +1 626-703-4002
• Address: 1105 W Mission Rd, Alhambra, CA 91803, United States